Terms of service.

1. Overview

At DMAZOTTI LLC, we strive to provide exceptional management services that meet or exceed client expectations. This Refund Policy outlines the conditions under which refunds may be issued for services rendered.

2. Eligibility for Refunds

Refunds may be considered only under the following circumstances:

• Service not delivered: If agreed-upon services were not initiated or completed within the specified timeframe without prior notice or justification from our team.

• Duplicate payment: If a client is mistakenly charged twice for the same service.

• Unsatisfactory performance (conditional): If the client provides clear evidence that the delivered service did not align with the agreed scope or deliverables stated in the signed agreement or proposal.

• Requests must be submitted within 7–14 business days after service delivery.

3. Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

• Change of mind after project commencement.

• Partial dissatisfaction with progress if services are being delivered as per the agreed scope.

• Failure to provide required client input, materials, or cooperation leading to project delays or results.

• Completed work or services that have already been used or implemented by the client.

4. Refund Request Procedure

To request a refund:

1. Send a written request to dmazottillc@dmazottillc.com with the subject “Refund Request – DMAZOTTI LLC.

2. Include your contract or invoice number, date of payment, and a brief explanation of your concern.

3. Our team will review the request and respond within 5–10 business days with a resolution.

5. Refund Method

Approved refunds will be processed to the original payment method used at the time of purchase. Please allow 5–7 business days after approval for the refund to reflect in your account.

6. Contact Information

If you have questions about this policy or need further assistance, please contact:

📧 dmazottillc@dmazottillc.com

📞 317-4555-411